Please reach us at info@synchronyhealthwellness.com if you cannot find an answer to your question.
Synchrony Health & Wellness is a Nurse Practitioner–led telehealth practice providing virtual medical care to patients physically located in Texas. We offer convenient, evidence-based care through secure online visits.
All care is provided by a licensed Nurse Practitioner in accordance with Texas state laws and clinical guidelines.
We are a self-pay practice and do not bill insurance. This allows us to offer transparent pricing and focus on personalized care without insurance restrictions.
Many patients are able to use HSA or FSA funds for eligible services. We recommend checking with your plan administrator for confirmation.
You must be physically located in the state of Texas at the time of your virtual visit.
Visits are conducted through a secure, HIPAA-compliant telehealth platform using your phone, tablet, or computer. You’ll receive a link, to access your virtual appointment, 30 minutes prior to your visit.
We treat many common acute illnesses, chronic conditions, and wellness concerns. Some conditions may require in-person care, additional testing, or referral depending on symptoms and clinical findings.
Telehealth is not appropriate for emergencies or severe symptoms, including chest pain, shortness of breath, stroke symptoms, uncontrolled bleeding, or severe abdominal pain. Call 911 or seek emergency care if these occur.
Most visits are completed in 15–20 minutes, depending on the service and complexity of your concerns.
Prescriptions may be provided when medically appropriate and within scope of practice. Prescriptions are not guaranteed for any visit.
Sick visits are designed for non-urgent concerns such as colds, sinus infections, UTIs, sore throats, rashes, and other common conditions.
If your provider determines that in-person evaluation is necessary, you will be advised to seek care at an urgent care clinic, emergency department, or with another appropriate provider.
Yes. We offer medically supervised weight management programs that may include GLP-1 medications or non-GLP-1 treatment options, depending on your medical evaluation and individual needs.
No. Medication use is determined based on medical history, clinical evaluation, and appropriateness. Medications are prescribed only when clinically indicated.
Yes. Weight management plans may include lifestyle counseling focused on nutrition, physical activity, and behavior change to support safe, sustainable progress.
Yes. Medication and required laboratory testing are included in the program price for eligible weight management programs, unless otherwise noted.
Yes. We provide hormone therapy services for both men and women based on symptoms, medical history, and laboratory evaluation.
Yes. Laboratory testing is essential to determine eligibility and guide safe, effective treatment.
Payment is required at the time of scheduling your appointment.
Appointments must be cancelled or rescheduled at least 24 hours in advance. Late cancellations or no-shows may result in loss of payment.
Yes. We use HIPAA-compliant platforms and safeguards to protect your privacy.
No. A provider–patient relationship is established only during a scheduled telehealth visit.
We may assist with non-urgent forms such as FMLA paperwork, disability forms, employer medical certifications, and other similar documentation, when clinically appropriate.
Completion of forms is based on medical evaluation, clinical findings, and available documentation. Approval or certification is not guaranteed.
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